Electronic resource access problems

This form is for University of South Australia staff and students only.

If you are not a University of SA staff or student and are experiencing difficulties, please contact Ask the Library

Use this form to report problems with access to online Library resources including:

  • Databases - please visit the Database access information page before submitting problems, as the issue may already be documented. We also recommend that you consult the Access and Technical Information self help guide for quick assistance
  • eBooks
  • Catalogue
  • myLibrary
  • eReadings
  • Research Archive (URA)

Staff will acknowledge receipt of your question as soon as possible and aim to respond within 24 hours of receiving your query (excluding weekends and public holidays).

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