Demerit points and Library fees
Demerit points
The Library uses demerit points to encourage the return of borrowed library materials on time.
Borrowing privileges will be suspended at a rate of 1 week for every 60 Demerit Points
- General Loans -14 and 28 days - 2 points per day per item overdue
- 4 Hour Loan - 5 points per hour per item overdue
- 4 Day Loan - 5 points per day per item overdue
Borrowers who accumulate less than 60 Demerit Points over the current calendar year will have those points deleted at the end of the year.
Library fees
An overdue notice is sent for all overdue items 1 day after the due date. A second overdue notice is sent 7 days after the due date for overdue items with a loan period of 14 days or greater. Remember you should be checking your loan receipt, MyRecord or myUniSA.
Items that continue to be overdue are invoiced at the following intervals:
- 4 hour loan - 2 days overdue
- 4 day loan - 4 days overdue
- 14 day loan - 14 days overdue
- 28 day loan - 14 days overdue
Non returned, lost or damaged items
- These items will incur the Lost Item Replacement Fee of $110
- Borrowers who return items after a Tax invoice is generated are liable for the non-refundable Invoice Processing Fee of $20.00 per item
- Borrowers who supply a replacement copy or agreed alternative will only incur the Library Processing fee of $27.50 and an Invoice Processing fee of $20.00 per item
- Refunds are given only when the University Library has made an error
- Borrowers remain in Bad Financial Standing until all fees are cleared
- Payments may be made by Cash using the Autoloader. Cash is added to your Student ID or Casual User card at the Autoloader and payment is receipted and your record updated at the Service Desk. Correct money is required as change is no longer available. Credit card payments (Visa or MasterCard), Cheque and Money Order receipts are only processed by Library Administration, Mawson Lakes. Phone 1300 137 659 during business hours.
Tips to avoid demerit points
- Take note of the due date on your loan receipt
- Check MyRecord via the Catalogue (opens in new window) or myUniSA
- Renew your loans on or before the due date through MyRecord
- Read your University email every day to check for courtesy notices
- Don't ask others to return items for you
What can I do if I disagree with my penalty or fees?
Visit the Desk of the Library where the penalty was incurred. Library staff will consider all legitimate concerns about Library demerit points and fees. Reasons that do not constitute a basis for dispute are:
- lack of knowledge of Library policy
- unwillingness to take responsibility for material loaned to a third party
- forgetting the due date
- non-receipt of Courtesy reminder notices via email or in the mail
- email inbox was full
- disagreement with Library penalty policy
- returning items to non-UniSA libraries by mistake
- not being on campus
- on study period breaks, summer vacation or on placement
- changed opening hours
See also:
- Library Notices
- My Record - help (opens in new window)
If you find any links have changed or you have some additions or feedback please contact Christine Cother