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Quality Assurance

The Off Campus Library Information Service exists to link our clients with quality and timely information resources and services regardless of physical and institutional boundaries

Access to information resources is critical to your success as a university student. The OCLS aims to assist you in this process. Our service and the extensive range of electronic and online resources support your study and aids the development of the University's Graduate Qualities. We have implemented quality assurance guidelines to ensure we deliver the services you require in a timely and convenient manner

Delivery and return

Service provided Performance indicator
Loan of library resources
  • Available items dispatched within 3 working days of receipt of request
Document delivery of articles and book chapters
  • Available items dispatched within 3 working days of receipt of request

For more information contact the Off Campus Library Service