Library opening hours have been extended in all 4 metropolitan campuses. The extended hours are for a trial period covering the entirety of study period 2 including exam periods.
The extension will mean that at City West, all levels of the Jeffrey Smart building will be open 24 hours, seven days a week. This includes the silent floor on level 6. The libraries at Magill, City East and Mawson Lakes will also be open until midnight 7 days a week. During the exam period, all four libraries will be open 24 hours, 7 days a week.
The trial will commence Monday Feb 26th and continue through until Friday 29th June 2018.
Feedback on the trial is appreciated and can be submitted at the Library feedback page.
The Library Client Survey was conducted during October 2017. Thank you to all our clients who completed the survey. This feedback has given us the ability to determine what's important to you, what we are doing well, and how we can improve.
Who responded to the survey
2211 clients completed the survey.
Responses by demographic
Responses by Campus
What is important to our clients
Highest ranked importance factors for library users
#1 I can get wireless access in the Library when I need to
#2 Printing, scanning and photocopying facilities in the Library meet my needs
#3 Online resources (e.g. journals, databases, ebooks) meet my learning and research needs
#4 I can find a quiet place in the Library to study when I need to
#5 The Library website is easy to use
What we do well
Highest performance areas ranked by library users
#3 Opening hours meet my needs
#4 Online resources (e.g. journals, databases, eBooks) meet my learning and research needs
#5 Self Service (e.g. self-check loans, requests, renewals, holds) meets my needs
Where we can improve
Areas with largest gaps between importance and performance
#1 I can find a quiet place in the Library to study when I need to
#2 A computer is available when I need one
#3 I can find a place in the Library to work in a group when I need to
#4 Laptop facilities (e.g. desks, power, self-check laptop loans) in the Library meet my needs
#5 I can easily access Library resources and services on my mobile device(s)
Students who completed the survey were eligible to enter the draw to win one of four $250 prepaid Visa cards. Congratulations to the following prize winners: