Library response to COVID-19

The Library is operating with the full commitment of its staff to provide high level support to the learning, teaching and research activities of the University. 

The Library buildings remain open and have been reconfigured to adhere to the government's social distancing guidelines. Particular measures adopted include the disabling of alternate PCs in computer barns, the removal of chairs, study room capacity reduced to 1 and increased cleaning across all facilities. Collection items returned to the Library will be quarantined before being available to borrow (24 – 72 hours depending on material type).   

The Library’s extensive digital collection including journal articles, eReadings, ebooks and streaming media is accessible via the Library’s homepage. 

The Ask the Library service will continue to be delivered virtually but face-to-face service is temporarily suspended 

Here’s how to contact us: 

  • phone, email & chat
    • Monday - Friday from 8.30am – Midnight  
    • Weekends and public holidays from 10.00am - 6.00pm


  • All campus libraries are open and collection items continue to be available to borrow 
  • Items returned to the library will be quarantined as a precautionary measure as follows: 
    • Books: 24 hours 
    • Plastic items e.g. Anything made from or covered with plastic: 72 hours 

Returns :

  • Any Items currently on loan will be automatically renewed unless requested by other patrons. 
  • If you are unable to return a Library laptop or a recalled item please contact Ask the Library. 

The Library has temporarily broadened the eligibility criteria for the Off Campus Library Service. Staff, Research Degree Candidates or students who require resources and are unable to come to campus because they are self-isolating, following 'stay at home' protocols or are feeling unwell will be temporarily eligible for the postal service. Please contact Ask the Library. 

Items (print and electronic) requested by other libraries will continue to be supplied although there may be some delay in delivery. Items requested from other libraries on behalf of UniSA staff and students may not be received as some libraries around Australia and worldwide are suspending their services. 

Finding Information 

It is strongly recommended you use the UniSA provided VPN to improve performance and reliability of connections to UniSA educational resources whilst you are located in China. 

Click here for VPN installation instructions. Check your UniSA email for your individual username and password. If you have any problems with the VPN contact the IT Help Desk 

  • We are currently unable to register new community members or renew existing community memberships. This includes members of the public, Adelaide School of Art, Carnegie Mellon, William Light Institute, Audit, OUA students not studying a course with UniSA, SACE students, reciprocal and ULANZ reciprocal borrowers. 
  • Access to buildings limited
    • Weekdays
      • City East, Magill & Mawson Lakes - no access after 6pm
      • City West - no access before 8am or after 6pm
    • Weekends/Public Holidays
      • City West, Magill - no access
      • City East, Mawson Lakes - access available 10am - 6pm
    • Further details at Opening hours
  • You can continue to collect your own items from the shelf and use the self-check kiosk to borrow.
  • Guest PC access for non-UniSA visitors to the library is temporarily suspended
    • If you are visiting the library, we ask that you:
      • Maintain a distance of 1.5m between yourselves and others and follow the government's social distancing guidelines
      • Avoid touching or sharing screens/devices
      • Practice good hand hygiene
      • Use the alcohol-based hand sanitiser located throughout the Library
  • Contact Ask the Library via chat, email or phone (during service hours)

For further information please see UniSA COVID-19 updates and Student support (COVID-19).